Policy Privacy | Sustain Me

Data Controller
SustainMe Hub

NEE SRL

Owner's email address: info@sustainme.it

Types of Data collected

Among the Personal Data collected by this site, either independently or through third parties, there are: first name; last name; phone number; email address; company name; billing address; shipping address.

Complete details on each type of data collected are provided in the dedicated sections of this privacy policy or by specific information texts displayed before the data are collected.

Personal Data may be freely provided by the User, or, in the case of Usage Data, collected automatically when using this site.

Unless otherwise specified, all Data requested by this site is mandatory. Failure to provide this Data may make it impossible for this site to provide its Services. In cases where this site indicates some Data as optional, Users are free not to communicate such Data, without this having any consequence on the availability of the Service or on its operation.

Users who have doubts about which Data are mandatory, are encouraged to contact the Owner.

Any use of Cookies - or other tracking tools - by this Application or by the owners of third-party services used by this site, unless otherwise specified, is intended to provide the Service requested by the User, in addition to the other purposes described in this document and in the Cookie Policy, if available.

The User assumes responsibility for the Personal Data of third parties obtained, published or shared through this site and guarantees that he or she has the right to communicate or disseminate them, freeing the Owner from any liability towards third parties.

Methods and place of processing of collected Data

Methods of processing
The Data Controller takes appropriate security measures to prevent unauthorized access, disclosure, modification or destruction of Personal Data.

The processing is carried out using IT and/or telematic tools, with organizational methods and with logic strictly related to the purposes indicated. In addition to the Data Controller, in some cases, other parties involved in the organization of this site (administrative, commercial, marketing, legal, system administration personnel) or external parties (such as third party technical service providers, mail carriers, hosting providers, IT companies, communications agencies) may have access to the Data, also appointed, if necessary, as Data Processors by the Data Controller. The updated list of Data Processors may always be requested from the Data Controller.

Legal basis for processing
The Owner processes Personal Data relating to the User if one of the following applies:

the User has given consent for one or more specific purposes; Note: under some jurisdictions the Owner may be allowed to process Personal Data without the User's consent or any other of the legal bases specified below, until the User objects (“opt-out”) to such processing. However, this does not apply, if the processing of Personal Data is regulated by European data protection law;

processing is necessary for the performance of a contract with the User and/or for the execution of pre-contractual obligations;

processing is necessary for compliance with a legal obligation to which the Owner is subject;

processing is necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the Owner;

processing is necessary for the pursuit of the legitimate interest of the Owner or third parties.

However, it is always possible to ask the Owner to clarify the specific legal basis of each treatment and in particular to specify whether the treatment is based on the law, provided for by a contract or necessary to conclude a contract.

Place
The Data is processed at the Data Controller's operating offices and in any other places where the parties involved in the processing are located. For further information, contact the Data Controller.

The User's Personal Data may be transferred to a country other than their own. To obtain further information on the place of processing, the User can refer to the section containing details on the processing of Personal Data.

The User has the right to obtain information regarding the legal basis of Data transfers to a country outside the European Union or to an international organization governed by public international law or set up by two or more countries, such as the UN, as well as regarding the security measures taken by the Owner to safeguard the Data.

The User can verify whether any such transfer takes place by checking the relevant section of this document containing details on the processing of Personal Data or inquire with the Owner using the contact details provided in the opening.

Retention period
The Data is processed and stored for the time required by the purposes for which it was collected.

Therefore:

Personal Data collected for purposes related to the performance of a contract between the Owner and the User will be retained until such contract has been fully performed.

Personal Data collected for purposes related to the legitimate interest of the Owner will be retained until such interest is fulfilled. The User may obtain further information regarding the legitimate interest pursued by the Owner in the relevant sections of this document or by contacting the Owner.

When the processing is based on the User's consent, the Owner may retain Personal Data for a longer period until such consent is revoked. Furthermore, the Owner may be obliged to retain Personal Data for a longer period in compliance with a legal obligation or by order of an authority.

At the end of the retention period, Personal Data will be deleted. Therefore, at the expiration of such period, the right to access, erasure, rectification and the right to data portability can no longer be exercised.

Purposes of the Processing of Collected Data

The User's Data is collected to allow the Owner to provide its Service, comply with legal obligations, respond to requests or enforcement actions, protect its rights and interests (or those of Users or third parties), identify any malicious or fraudulent activity, as well as for the following purposes: Registration and authentication.

To obtain detailed information on the purposes of the processing and on the Personal Data processed for each purpose, the User may refer to the section "Details on the processing of Personal Data".

Rights of the User

Users may exercise certain rights regarding their Data processed by the Owner.

In particular, the User has the right to:

withdraw consent at any time. The User may withdraw consent to the processing of their Personal Data previously expressed.

object to the processing of their Data. The User may object to the processing of their Data when it occurs on a legal basis other than consent. Further details on the right to object are provided in the section below.

access their Data. The User has the right to obtain information on the Data processed by the Owner, on certain aspects of the processing and to receive a copy of the Data processed.

verify and request rectification. The User can verify the accuracy of their Data and request its updating or correction.
obtain the limitation of the processing. When certain conditions apply, the User may request the limitation of the processing of their Data. In this case, the Owner will not process the Data for any purpose other than its conservation.
obtain the deletion or removal of their Personal Data. When certain conditions apply, the User may request the deletion of their Data by the Owner.
receive their Data or have it transferred to another owner. The User has the right to receive their Data in a structured, commonly used and machine-readable format and, where technically feasible, to have it transferred to another owner without hindrance. This provision is applicable when the Data is processed with automated tools and the processing is based on the User's consent, on a contract to which the User is a party or on contractual measures connected to it.
lodge a complaint. The User can lodge a complaint with the competent data protection supervisory authority or take legal action.

Details on the right to object
When Personal Data is processed in the public interest, in the exercise of public authority vested in the Owner or to pursue a legitimate interest of the Owner, Users have the right to object to the processing for reasons related to their particular situation.

Users are reminded that, if their Data is processed for direct marketing purposes, they can object to the processing without providing any justification. To find out whether the Owner is processing data for direct marketing purposes, Users can refer to the relevant sections of this document.

How to exercise your rights
To exercise your rights, Users can direct a request to the Owner's contact details provided in this document. The requests are filed free of charge and processed by the Owner as soon as possible, in any case within one month.

Further information on processing

Defense in court
The User's Personal Data may be used by the Owner in court or in the preparatory stages of its possible establishment for the defense against abuse in the use of this Application or related Services by the User.

The User declares to be aware that the Owner may be required to reveal the Data by order of public authorities.

Specific information
Upon request of the User, in addition to the information contained in this privacy policy, this Application may provide the User with additional and contextual information regarding specific Services, or the collection and processing of Personal Data.

System logs and maintenance
For needs related to operation and maintenance, this Application and any third-party services used by it may collect system logs, which are files that record interactions and may also contain Personal Data, such as the User's IP address.

Information not contained in this policy
Further information in relation to the processing of Personal Data may be requested at any time from the Data Controller using the contact details.

Responding to “Do Not Track” requests
This Application does not support “Do Not Track” requests.

To find out whether any third-party services it uses support them, the User is invited to consult their respective privacy policies.

Changes to this privacy policy
The Data Controller reserves the right to make changes to this privacy policy at any time by giving notice to its Users on this page and, if possible, on this Application and, if technically and legally feasible, by sending a notification to Users via any contact information available to it. It is therefore recommended to check this page frequently, referring to the date of the last modification indicated at the bottom.

Should the changes affect processing based on consent, the Data Controller will collect the User's consent again, if necessary.

Last modified: 08/07/2024